Professional cleaning machines since 1968

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Professional cleaning machines since 1968

Visit our new website!

Professional cleaning machines since 1968

Visit our new website!
 

GHIBLI & WIRBEL has adopted an ETHICAL CODE

This set of public and private rules of conduct must enlighten our path to growth and all relations we meet in our company life


OUR ETHICAL PRINCIPLES


1) Respect

Respect must be understood as transparency, sincerity and understanding towards the people who work with us. The moments of criticism should always be constructive and lead to improvement: targeting an action or behavior never the person. The approval must be public while criticism must always carried out in private. The same respect we use with people must also be held to the workplace and corporate assets, because they are the tools of our success. They must always be kept efficient, clean and tidy.


2) Involvement

Involve and engage people means listening without preconceptions, understanding their expectations and their needs. Do not ever consider a person only for what it is, but also for what it could become. Inform all of our goals and achievements. Sharing ideas, even the most simple could turn into a great success. Always provide a strong motivation to people who work with us. The company belongs to all of us: we always use "we", never "I". We should be proud of being part of a large organization.


3) Being concrete and taking initiative

We mind the practical, we are determined, we look at facts, we try to plan as much as possible to avoid any problems and delays. We act. Always check the cost and benefits of the ideas that we carry and the project we develop. Let's give an order and continuity to our work. In our company there is only room for people who are dynamic and full of initiative. vitality and energy are the key to the good functioning of our company. Do not ever give excuses for not doing the work. Set an example to others. The dynamism is contagious: we must always be an example for all.


4) Responsibility and delegation

Awareness of having to account for our own actions and those of others, solving problems without passing this burden on others. If the responsibility entails discomfort means you do not have the knowledge necessary to carry it out, do not be discouraged nor reject the responsibility, but just go and acquire the necessary expertise. With the growth of our company, it’s becoming increasingly necessary to delegate responsibility and to encourage people to take their own initiatives. To do this you need a large dose of tolerance: the people to whom we delegate authority and responsibility, if they are valid, perform their work in their own way. Let people make mistakes if we want them to grow. The important thing is not to persevere in them.


5) Humility and desire to learn

Never take anything for granted or already known. Never have any kind of presumption, to recognize their limits. You have to make the most of every experience and always put into question. Make available to others our knowledge and helping others also helps ourselves. From contact with outsiders always try to get the best information. Conserve and grow curiosity. We grow people. Training is an investment that we make the most important resource we have: ourselves.


6) Teamwork

It 'important to feel part of a team and not individual "players". It's the team that wins, not the individual. Let us never forget that our work always affects the one of our colleagues. The team must meet regularly to solve problems and set goals. The team is a group in which the roles are well defined and in which there is a director / coach who is responsible for the team organization. In the eyes of the customer it is the company that works well or badly, not the individual.


MANAGING PERSONNEL AND SOCIAL AND ENVIRONMENTAL POLICIES


1) Equal opportunities and working environment

Our company is committed to maintaining a work environment free of discrimination, harassment included, that is based on gender, sexual orientation, race, age, religion, disability status, union membership or political affiliation, ensuring that the criteria used in recruitment, access to training, career progression, are exclusively related to work performance and merit. Our company is committed to ensuring a safe and healthy workplace, to be an organization that supports solidarity and responsibility towards the environment, that complies with all applicable laws and regulations concerning the environment, health and safety. We must strive to constantly reduce the consumption of energy and water, to use less paper and less fuel, reduce noise in all its forms, to limit as much as possible the production of waste and to manage contaminated products in the most appropriate manner.


2) Protection of work

Our company undertakes not to engage staff who work against their will or who is not free to terminate the employment relationship, not to engage child labor (children under the age of 16 years), not to employ young workers (children under the age of 18 years) in unhealthy or dangerous situations, or during school hours. Our company bans any behavior of verbal, physical or psychological violence to any person inside or outside the company. On this basis, we choose to work only with service providers, processing or materials that do not go against these principles.


3) Common rules

Our company does not endorse any political party, sports club and does not tolerate proclamations and events aimed at any stance. Our company does not tolerate the display of posters and / or calendars sexual or otherwise vulgar. The Company adheres to the standards of protection of workers' health. We donot tolerate the abuse of alcohol and drugs.


4) Freelancers

Sales agents, consultants, representatives, independent contractors, temporary external workers and suppliers are required to observe the same standards of conduct for employees in our company when they conduct business with or on our behalf. No employee, internal or external, is authorized indirectly, through agents, to disregard the company policy.


5) Charity and sponsorship

All the charitable activities of the Company will be in favour of children and / or research organizations for the common good.


EXTERNAL RELATIONS


1) Customer relations

The fair play in trading is a key factor for the maintenance and development of relationships with our customers. It 'very important that we work only with promises that we are able to keep. The customer is at the center of our attention, we listen to his/her needs. It's up to the personal relationship to add value to the business relationship. Visiting them often is an element that strengthens the relationship and trust. Let us always remember that it is the customer who pays our salary.


2) Relationship with suppliers

It is very important that we engage in research and in-depth visits before engaging suppliers, subcontractors, contractors, craftsmen, or external service providers. From the quality of their products and processes depends largely ours. The price is not the only discriminating and in many cases it is not even the most important.


3) Information

Any communication of confidential information regarding strategic plans, sales prices, financial information, product designs, information related to negotiations, agreements or business relationships between our company and others, financial information about the employee relating to strategic plans, sales prices, financial information about the employee, software, trade secrets , patents, trademarks and similar information from customers or suppliers to any person or organization directly or indirectly, as well as the use of information of a confidential or other commercial interests without the prior written consent of the company, as well as the use of information of a confidential or other commercial interests is strictly forbidden . Our company considers its enterprise resource computing as having strategic value. Our policy is to protect its information resources by implementing security controls to prevent disclosure, unauthorized modification or destruction of information not accessible to the public, service interruption processing of information provided to users and the theft of resources of our company. All employees of our company are required to ensure that the use of our resources, including the Internet, email and other online resources, and the use of hardware and software are in line with the objectives of our business. Our company is committed to respecting the privacy rights of customers and employees. It is each employee responsibility to respect the privacy of customers and colleagues.


4) Fraud, theft, gifts, money offers and conflicts of interest

Our work activities must reflect the values of honesty, loyalty, reliability, fairness, solidarity with others and a sense of responsibility. any act that involves theft, fraud, embezzlement, misappropriation of any property is strictly prohibited. Doing the right thing also means making business decisions with honesty and integrity, based on objective factors such as cost, quality, value, service and ability to accomplish the commitments. Therefore, the employees at this company cannot accept or offer gifts, money, favors or entertainment or favors, except in cases where they are of a nominal value and customary in the circumstances of the deal. All employees must refrain from any action or relationship that may conflict or appear to be in conflict with the interests of our company. Conflicts of interest arise when an employee uses their position for personal gain, or if the employee's personal interests conflict with the interests of the company.

Ghibli & Wirbel SpA - 27020 Dorno (Pavia) - Tel +39.0382.848811 - Fax +39.0382.84668 - Partita Iva 03976160287


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